Returns & Exchanges

At Fauve, we prioritize the freshness and safety of our gourmet food products. While we cannot accept returns on perishable items, we are committed to ensuring your complete satisfaction with every order.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your items for any signs of damage or discrepancies in the contents.

• 2.
  Document Issues

  If an item is damaged or incorrect, take a clear photo of the product and the packaging to help us process your claim quickly.

• 3.
  Contact Support

  Email our concierge team within 48 hours of delivery with your order number and the documentation of the issue.

• 4.
  Resolution Process

  Once verified, we will issue a full refund to your original payment method or arrange for a priority replacement at no extra cost.